What is SOC as a Service (SOCaaS)
SOC as a Service (SOCaaS) is a cloud service that enables companies to monitor, analyze, and protect their IT infrastructure from cyberthreats.
Unlike the traditional Security Operations Center (SOC), SOCaaS does not require you to deploy and support your own infrastructure. Instead, it employs external service providers to continuously monitor and respond to cybersecurity incidents. This type of solution provides proactive protection with the help of cybersecurity experts and modern threat detection and management tools.
SOC as a service UserGate
SOC is a service offered by UserGate that provides 24x7 continuous monitoring of information security events in the customer's infrastructure.
The latest trends show attacks on IT resources happening round the clock, which means that a modern company should also be protected 24x7. The ever-increasing complexity of the attacks requires a team of experts who can detect and respond to them in time so as to provide the companies with proper protection.
UserGate invites you to entrust your cybersecurity incident management to our team. It will enable you to detect incidents early, respond to attacks at any time, and implement recommendations to prevent future incidents.
Benefits of SOC as a Service (SOCaaS)
The benefits of SOCaaS include:
- 24x7 service
- Expert team focused on protecting your business
- Ability to detect incidents of any level of complexity
- Savings of up to 90% compared to building an in-house team
- Alerts on critical incidents within 20 minutes
- Post-incident review assistance to prevent recurrence
- CAPEX to OPEX conversion
- Quick service activation
- Flexible approach to your business needs
What is included in SOC as a Service
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Event monitoring
The 24x7 cybersecurity event monitoring service includes the continuous monitoring and addition of sources, creation of correlation rules for the customer's systems, and delivery of incident alerts as per the SLA.
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Activating the service and configuring event sources
This stage involves activating the SOC service and configuring data acquisition from various cybersecurity event sources in the infrastructure.
- Developing and configuring incident detection rules
To detect incidents, cybersecurity event correlation rules are created and configured with consideration of the company's processes.
- Continuous monitoring
SOC as a Service works 24x7 to detect and report incidents.
- Incident recording and reporting
Any incidents are recorded and reported as alerts sent to the customer's email. Based on a pre-agreed alerting plan, additional alerts can be provided depending on the incident severity level via various channels, such as phone or messengers. For critical incidents, alerts are issued within 20 minutes.
- Incident analysis
Includes gathering information and producing analytics for a cybersecurity incident, responding to the incident by providing a list of recommendations for incident containment, and providing incident response support as required. The customer regularly receives reports on alerts and incidents that occurred in the company's systems.
- Alerting the customer about the incident
Alert the customer about a potentially dangerous event and provide recommendations on how to prevent the incident from expanding.
- Identification of response actions
Identify the steps that need to be taken in the customer's systems to contain the incident.
- Response coordination
Answer any questions that may arise and optimize the incident containment steps.
- Generating standard reports
Three types of reports are used:
- A monthly report includes information on the amount of the processed telemetry and alerts, a list and number of recorded incidents, and SLA statistics.
- A weekly report includes a list of processed alerts and recorded incidents.
- An incident card is used to manage a specific incident.
- Analytics
Provide analytics for an incident, including a description of what was done during the incident and post-incident analysis to prevent similar incidents from occurring in the future.
- Preparing analytical reports
A completed incident card with a detailed incident report, including the timeline, as well as any required response and prevention actions.